Effective Date: November 20, 2024 | Last Updated: November 20, 2024
AI.org.nz ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform that connects clients with AI service providers.
We comply with the Privacy Act 2020 (New Zealand) and are committed to protecting the privacy and security of your personal information.
Key Principle: We only collect information necessary to provide our services and will never sell your personal data to third parties.
| Type of Data | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, password, phone | Account creation and management |
| Profile Information | Company name, location, bio | Marketplace profiles |
| Project Information | Requirements, budgets, timelines | Service matching |
| Payment Information | Card details, bank accounts | Transaction processing |
| Communications | Messages, proposals, reviews | Platform functionality |
We may use your information to send:
Clients and agencies see relevant information about each other for projects
Payment processors, cloud hosting, analytics, email services
When required by law, court order, or government request
In case of merger, acquisition, or sale of assets
| Active Accounts: | Retained while account is active |
| Inactive Accounts: | Deleted after 2 years of inactivity |
| Transaction Records: | 7 years (legal requirement) |
| Project Data: | 3 years after completion |
| Communications: | 1 year after project completion |
You may request deletion of your data at any time, subject to legal retention requirements.
We implement appropriate technical and organizational measures to protect your data:
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Under the Privacy Act 2020 (New Zealand) and other applicable laws, you have the following rights:
Request a copy of your personal data we hold
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal requirements)
Limit how we use your data in certain circumstances
Receive your data in a structured, machine-readable format
Object to certain types of processing (e.g., marketing)
To exercise any of these rights, please contact us at privacy@ai.org.nz.
We integrate with trusted third-party services to provide our platform:
Stripe, PayPal - Handle payment transactions securely
Amazon Web Services (AWS) - Host our platform and data
Google Analytics - Understand platform usage
SendGrid - Email delivery services
These services have their own privacy policies. We encourage you to review them.
Your information may be transferred to and processed in countries other than New Zealand. We ensure appropriate safeguards are in place:
Age Restriction: Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
If we become aware that we have collected data from a child under 18, we will take steps to delete that information immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Your continued use of our platform after changes indicates acceptance of the updated policy.
AI.org.nz
Auckland, New Zealand
Email: privacy@ai.org.nz
For data access, correction, or deletion requests:
Email: data@ai.org.nz
If you have concerns about our privacy practices, please contact us first. You also have the right to lodge a complaint with the Office of the Privacy Commissioner:
Website: www.privacy.org.nz
By using AI.org.nz, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Version 1.0 - November 2024
Privacy Policy ID: PP-2024-001